אני גאה להציג לכם את שיתוף הפעולה ביני לבין חברת MIND CRM

אני גאה להציג לכם את שיתוף הפעולה ביני לבין חברת MIND CRM thumbnail
 
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 MIND CRM הוא בית תוכנה ישראלי המספק מענה מלא בהיקף של 360° למוקדי מכירות ושירות, המערכת חדשנית ומתקדמת המשלבת בתוכה מרכזיה מובנית (CRM) ומערכת לניהול לקוחות (Call Center),

מערכת MIND CRM נוסדה בשנת 2015 ע"י אלעד טורבתי ושניר ישר שהגיעו מתחום התקשורת וליוו מספר מוקדי מכירות ושירות, ותוך כדי הם שמו לב לכך שעסק בלי מערכת מותאמת לעסק, מפספס הזדמנויות מכירה ולא מנצל את מאגר הנתונים ומטרתם הייתה לפתח תוכנה שתעבוד עבור העסק ולא להפך, 

הם פיתחו מערכת שתייעל את השירות, תעשה סדר בעסק ותגדיל את הרווחים ומאז היא ממשיכה להתפתח ולהשתדרג, היתרון של מערכת  MIND CRM הוא האפשרות ליצור התאמה אישית של המערכת לצרכי העסק והארגון, מתמקדים במגזר הציבורי וברשויות, בתחום הרפואה והבריאות, בביטוח ופיננסים, מפעלים וייצור, ובאקדמיה ובחינוך. 
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Commitment to the customer

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Increase in business sales

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Time saving

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Decrease in advertising expenses

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Order and organization in the business

מה כוללת בתוכה מערכת MIND CRM? 

CRM system with integral switchboard

The only system that includes an advanced and integral switchboard within the CRM system.

client management

Smart customer management allows you to save time on customer service and focus on sales that will increase business profits, by sending text messages, WhatsApp messages, and emails to customers, follow-up and customer status history, recycling and maximizing data utilization.

Smart lead acquisition and routing

Routing leads efficiently and intelligently using an artificial intelligence-based algorithm so that leads are divided among representatives according to pre-defined parameters, such as the customer's language or advertising source. The system receives leads from all advertising channels, filters out duplicate leads, and prioritizes quality leads.

Data Security

The MIND CRM system uses advanced technological means to protect customers' personal information and avoid breaches, and has an ISO 9001 standard, which is a strict international standard for the security of a management system.

AI module

The AI module based on artificial intelligence allows, through advanced algorithms, to generate business insights, analyze them and draw conclusions, and hence make decisions, streamline processes and increase profits. In addition, it allows for the identification of potential customers, analysis and monitoring of calls, and receiving indications regarding customer communication patterns.

Autodialer and call management

The automatic call dialer allows you to dial and receive calls from anywhere conveniently and efficiently. You can transfer calls using the "Follow Me" service. It allows for recording and transcription of all calls, details of the customer's call history, call scripts, smart tracking of unanswered calls, the option of multi-party conference calls, and the display of statistical data.

Questions and answers about the MIND CRM system

When choosing a CRM system, you need to understand how the system will help the business in terms of metrics, organizational order, shortening processes, and increasing profits. These features are essential for me. Understand whether the system is practical, easy, and convenient to operate for me, but also for the other employees.
The clear advantage of the system is that everything is done from one system, and after in-depth characterization, it can be customized to the needs of the business and everything according to the customer's requirements. It easily interfaces with various automations. In addition, it includes a built-in, cloud-based switchboard that allows you to work from anywhere, which allows for lower costs, backups, upgrades, and automatic updates.
Absolutely not, the system is simple and easy to use, not something that requires prior knowledge or any technical background, you can learn how to use the software easily.