מה כוללת בתוכה מערכת MIND CRM? 

CRM system with integral switchboard

The only system that includes an advanced and integral switchboard within the CRM system.

client management

Smart customer management allows you to save time on customer service and focus on sales that will increase business profits, by sending text messages, WhatsApp messages, and emails to customers, follow-up and customer status history, recycling and maximizing data utilization.

Smart lead acquisition and routing

Routing leads efficiently and intelligently using an artificial intelligence-based algorithm so that leads are divided among representatives according to pre-defined parameters, such as the customer's language or advertising source. The system receives leads from all advertising channels, filters out duplicate leads, and prioritizes quality leads.

Data Security

The MIND CRM system uses advanced technological means to protect customers' personal information and avoid breaches, and has an ISO 9001 standard, which is a strict international standard for the security of a management system.

AI module

The AI module based on artificial intelligence allows, through advanced algorithms, to generate business insights, analyze them and draw conclusions, and hence make decisions, streamline processes and increase profits. In addition, it allows for the identification of potential customers, analysis and monitoring of calls, and receiving indications regarding customer communication patterns.

Autodialer and call management

The automatic call dialer allows you to dial and receive calls from anywhere conveniently and efficiently. You can transfer calls using the "Follow Me" service. It allows for recording and transcription of all calls, details of the customer's call history, call scripts, smart tracking of unanswered calls, the option of multi-party conference calls, and the display of statistical data.